Platinum Spa The Barcelona

A few years ago, we purchased a high-quality hot tub from this company. Recognizing that a hot tub is a significant investment, we sought out a company that prioritized customer satisfaction. Fortunately, we found exactly what we were looking for. From the moment we placed our order, their communication was transparent and efficient. The post-purchase support has been unparalleled, and their overall customer service is truly exceptional. While there are plenty of companies that may inflate their promises and stroke your ego, if you value professionalism and attention to detail, these are the individuals you should choose.

Visited for the first time today and had an absolutely great time.
We were made to feel incredibly welcome, and the smell as you walk in, is amazing (so much so, we bought the same exact reed diffuser and room spray).
We bought a few items and found everything to be very reasonably priced, as well as supportive of local businesses, which is a huge plus.
We also asked for some advice regarding purchasing a hot tub. Angharad is incredibly knowledgeable, and gave us lots of info and advice. We were in no way pressured to buy and will absolutely be back when we do decide to go ahead.

All in all, a great experience. Thank you.
We’ll see you again soon 😊

We hired a 6 person hot tub for our daughter’s birthday party. We can’t recommend the service, standards and customer experience enough.

High quality, clean hot tub delivered in advance of birthday party with first class customer service from Dan who delivered and set up the hot tub with a strong focus on customer satisfaction.

We will most certainly be using the service from Hot Tubs Rock again. Thanks Dan, superb job 👍