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Thermals Spas The Sapphire Help

This listing provides all the information to help you with your Sapphire hot tub.

You’ll find links to the control panel manual along with helpful videos should you have any queries as to how any of the controls work however if there’s something we’ve missed then please contact us.

Click here to go to the helpful guides section of our website where you’ll find all manner of helpful topics relating to owning a hot tub

Click here to go to our chemical page should you need to restock on anything

Click here for a control panel manual download

Click here to buy your filter

Here is a helpful playlist of videos specifically for your hot tub.

(If you click in in the top right corner the you may be able to just select the video you require instead of having to watch the entire playlist.)

You can download a manual and purchase products relevant to your hot tub, simply select your item from the drop down menu and add to you cart.

If you have a problem with your hot tub then click here to fill in our service ticket form, fill in your details and as much information as possible about the issue you’re having along with a photo or preferably a video.

If you’d like to send us a Whatsapp message for advice click here

  • 32 AMP Electrical Supply
  • Seats 6 people – 1 Lounger + 5 seats
  • Dimensions: 2.2m x 2.2m x 0.96m
  • 61 Stainless steel water jets
  • 2 x 3HP Pumps
  • 3kw heater
  • Gecko Controls
  • ARISTECH Acrylics
  • Water capacity: 1600l
  • Heat retention foam insulation
  • 16 waterline LED’s
  • Bluetooth audio system with 2 speakers

Warranty

7 years Structure
3 years Surface
2 years Plumbing/Heating components
1 year Lid, LED’s, Audio and Lid