This is our Essential service subscription plan this entitles you to one full service in a 12 month period and is £23.99 a month for 12 months.
Here is a list of everything that you get during the visit:
- Check the operation of all systems
- Testing of all electrical components to ensure optimum performance. Replace as necessary any faulty parts covered by warranty (parts & time permitting).
- Report any non-warranty worn/defective parts, agree cost of works with customer before proceeding (parts & time permitting).
- Remove and chemically clean filters
- Check the cabinet and shell for leaks, damage and condition.
- System clean and flush internal pipe work using a biofilm remover – includes full vac of pipe work to ensure as much removal of water & debris as possible before refill.
- De-scale & Clean Circulation Pump and Ozone – (if applicable).
- Clean & Vacuum Service Compartment.
- Clean shell
- Refill spa, testing water & treat as necessary including shock dose.
- Clean & treat lid with protector.
- Reset filter cycles and time on control panel
Please note: When booking a service or a refresh the hot tub must have water in and must be up to a minimum of 38 degrees the day that the engineer is due to arrive- This is to ensure an effective flush of the internal components.
A minimum of 3 payments are required before work is to be carried out. Failure to continue with payments will result in an invoice being raised for all services received with full payment being required immediately.
Read our Maintenance Guide for tips on how to keep your hot tub in tip top condition.
