Check out our sister company Outdoorology for everything outdoor living.

Platinum Spa The Infinity Help

This listing provides all the information to help you with your Infinity hot tub.

You’ll find links to the control panel manual along with helpful videos should you have any queries as to how any of the controls work however if there’s something we’ve missed then please contact us.

Click here to go to the helpful guides section of our website where you’ll find all manner of helpful topics relating to owning a hot tub

Click here to go to our chemical page should you need to restock on anything

Click here to download control panel user manual

You can purchase filters here

Here is a helpful playlist of videos specifically for your hot tub.

(If you click in in the top right corner then you may be able to just select the video you require instead of having to watch the entire playlist.)


You can purchase products relevant to your hot tub, simply select your item from the drop down menu at the top of the page to add them to you cart.


If you have a problem with your hot tub then click here to fill in our service ticket form, fill in your details and as much information as possible about the issue you’re having along with a photo or preferably a video.

If you’d like to send us a Whatsapp message for advice click here


  • 32amp
  • 6 Seats (5 plus 1 lounger)
  • Dimensions 2.1m x 2.1m x 0.95m
  • 91 x Jets
  • Pumps: 2 x 3HP
  • 1 x 0.5HP Circulation Pump
  • 3kW heater
  • Easy to use balboa controls
  • Water capacity: 1190ltr
  • Full foam insulation
  • Bluetooth sound system
  • LED premium lighting
  • Waterfall
  • 3 headrests & 2 cup holders


5 year Structure
2 year Control Panel
1 year Pumps, Heater and shell, Surface, LED’s, Audio and Lid