Platinum Spa The Infinity

A few years ago, we purchased a high-quality hot tub from this company. Recognizing that a hot tub is a significant investment, we sought out a company that prioritized customer satisfaction. Fortunately, we found exactly what we were looking for. From the moment we placed our order, their communication was transparent and efficient. The post-purchase support has been unparalleled, and their overall customer service is truly exceptional. While there are plenty of companies that may inflate their promises and stroke your ego, if you value professionalism and attention to detail, these are the individuals you should choose.

Fantastic experience with these guys. We hired a solid hot tub for my wife’s birthday over the bank holiday weekend. We received plenty of information ahead of time, the delivery guys were excellent and explained anything we needed to know. The support on WhatsApp is also excellent and super speedy. Collection was efficient and again, the guys very friendly. Highly recommend Hot Tub Rocks. We’ll certainly be using them again. Top class!

Visited for the first time today and had an absolutely great time.
We were made to feel incredibly welcome, and the smell as you walk in, is amazing (so much so, we bought the same exact reed diffuser and room spray).
We bought a few items and found everything to be very reasonably priced, as well as supportive of local businesses, which is a huge plus.
We also asked for some advice regarding purchasing a hot tub. Angharad is incredibly knowledgeable, and gave us lots of info and advice. We were in no way pressured to buy and will absolutely be back when we do decide to go ahead.

All in all, a great experience. Thank you.
We’ll see you again soon 😊