Check out our sister company Outdoorology for everything outdoor living.

Thermals Joys Social Help

This listing provides all the information to help you with your Joys Social hot tub.

You’ll find links to the control panel manual along with helpful videos should you have any queries as to how any of the controls work however if there’s something we’ve missed then please contact us.

Click here to go to the helpful guides section of our website where you’ll find all manner of helpful topics relating to owning a hot tub

Click here to go to our chemical page should you need to restock on anything

Click here for a control panel manual download

Click here to buy your filters


Here is a helpful playlist of videos specifically for your hot tub.

(If you click in in the top right corner the you may be able to just select the video you require instead of having to watch the entire playlist.)

You can download a manual and purchase products relevant to your hot tub, simply select your item from the drop down menu and add to you cart.

If you have a problem with your hot tub then click here to fill in our service ticket form, fill in your details and as much information as possible about the issue you’re having along with a photo or preferably a video.

If you’d like to send us a Whatsapp message for advice click here


  • 13 or 20 AMP Electrical Supply
  • 7 Seats
  • Dimensions 2m x 2m x 0.85m
  • 25 x Jets
  • 1 x 0.35 HP circulation pump
  • 1 x 3 HP pump
  • 2kW Heater
  • Ozone Disinfection system
  • Superior Heatlock Insulation
  • 1250 Litres water capacity
  • Premium LED Lighting
  • Bluetooth music systen


7 year Structure
2 year Control Panel
1 year Pumps, Heater and shell, Surface, LED’s, Audio and Lid